1. Delivery & Return Policy

Delivery Information

All products are made to order and typically ship within 5-7 business days after processing.

Once your order is shipped, you will receive a tracking number to monitor its delivery status.

Delivery times vary based on your location and the shipping method selected at checkout.

2. Returns & Refunds

At Dad In Chief, we work with trusted print-on-demand partners to bring you high-quality products. Due to the nature of custom production, all sales are final and non-refundable except under the following circumstances:

1. Damaged or Defective Items

   • If your item arrives damaged, defective, or misprinted, please contact us within 7 days of receiving the item with photos of the damage. We will promptly review your request and issue a replacement or refund if approved.

2. Lost in Transit

   • If your order is lost in transit or not delivered as indicated in the tracking information, reach out to us for assistance.

3. Incorrect Order

   • If you received the wrong item or incorrect size, please provide a clear photo of the item received, along with your order details, and we will resolve the issue.

Important: We do not accept returns or refunds for the following reasons:

• Incorrect sizing or fit (please refer to the size guide before purchasing)

• Buyer’s remorse or change of mind

• Address errors provided by the customer

3. How to Request a Refund or Replacement

Email us at [support@dadinchief.com] with your order number, photos of the item, and a brief description of the issue.

All requests must be submitted within 7 days of delivery to be eligible for review.

4. Need Help?

For further assistance or inquiries regarding your order, feel free to reach out to our customer support team at hello@dadinchief.com. We’re here to help!